PED Software and "No Sewing Data Message"

We often get a lot of emails from PED users and the occurance of a "no sewing data" message. So we would like to address this problem here and provide the reasons why this message occurs. There are a number of reasons why we are aware the PED software gives this message:

1) An unrecognisable file is being opened (ie not a PES file)
2) The file being opened has not been unzipped
3) The file being opened has been corrupted in download. The fix to this is to simply redownload and unzip your designs again.
4) The design is too large (ie more than a supported hoop) or there are too many stitches in the design.
5) Your software has not been updated for the most recent update to the software.

I would like to just address point 5) here and explain it in greater detail. PES works on a number of different versions. Currently there are 6 different versions of the PES software and this is likely to increase in size as Brother develops thier machines and PES files. If your software is not updated, it will not recognise later released versions of PES than that current at the time of purchase. Digitizers tend to update their own digitizing software on an ongoing basis as it is important to us to keep our software up to do date with the latest and greatest options and to keep up with all the new formats. As a result, our softwares will also save in the more recent versions of softwares. Consequently, it is also important that customers update the software and hardware that they use so that the software and hardware they are using keeps up to date.

We have recently updated our primary digitizing software with a recent release that came out. As a result, our software is saving PES in version 6 but many customers have not updated thier PED software and as a result many customers get the "no sewing data". Those customers who have downloaded the update from the brother update have had 100% success in resolving this.

You can download the software update at the Brother website at http://www.brother-usa.com/downloads/default.aspx?ProductGroupID=3 and just select the software type to be taken to a page to download the most recent service pack. Instructions on how to perform the actual update should be included in the download file.